Especially when you’re jet-setting off to an incredible luxury escape from the Amalfi Coast to Ravenscourt and returning home from your adventures — or your work trips — and the worst happens. A delay. Or worse, a cancellation. But! Fortunately, there is an EU air passenger rights law to protect the people, and AirHelp is here to vindicate them.
Know Your Rights: EC261 and Fair Travel
Under the EU’s Regulation EC261, passengers flying to and from Europe are entitled to compensation for long delays, cancellations, and denied boarding caused by overbooking. Depending on the distance and length of your delayed flight, you can be owed up to €600 (around $650) per person.
For example, if you find yourself in a situation that brings you to consider claiming Lufthansa compensation, EU261 does the trick for protecting your rights. The law also applies to low-cost airlines as well as traditional ones, and to European as well as non-European passengers.
But even though the law is clear, the process is sometimes a mess. Many airlines will claim an “extraordinary circumstance”, so as to make it difficult for you to justify your right to compensation. Enter AirHelp, with its knowledge — and its technology.
How AirHelp Simplifies the Process
AirHelp employs cutting-edge tech to simplify every step of the claims process. Its AI-driven flight tracking system analyses your flight information in real time, checking it against the appropriate databases and determining instantly whether the disruption qualifies under EC261.
From there, the filing, documentation, legal, and data teams at AirHelp manage the claim, from collecting the necessary files to negotiating on the passengers’ behalf. This truly modern process ensures claims are resolved faster and with a higher success rate, with passengers getting what they deserve in their pocket.
What’s more, AirHelp’s no-win, no-fee model means you only pay if your claim is successful. If it isn’t, you won’t spend a penny. It’s a system designed around fairness — just like EC261 itself.
When Travel Meets Technology
AirHelp is just one small example of the shift toward technology that is creating new possibilities for travelers. What used to take weeks of to-ing and fro-ing with an airline can now usually be done in just a few clicks on your phone. You can follow the progress of your case online and receive proactive updates, making a once opaque process more transparent.
For frequent travelers, there’s also AirHelp+, which provides additional premium features, such as complimentary cover for delayed baggage, missed connections, and boarding denial, ensuring you have complete peace of mind for all eventualities.
Peace of Mind, Wherever You Fly
In the world of modern travel, time is a luxury. AirHelp knows that travelers prefer experiences over exposing themselves to endless paperwork. By combining authentic legal knowledge with cutting-edge technology and a passenger-first mindset, it creates opportunities for fairness and peace of mind in the event of a disruption.
AirHelp will speak out for you, whether you are stuck on the tarmac or stranded at a lounge, to ensure that you get what is right and fair. Because the final journey should be about peace of mind, and not confusion over compensation issues.
